Important info with your booking

Education

Triggerfinger is a competition that brings climbers together, where anyone can participate and the period in which many climbers will rise in level.

Have you booked an arrangement with us? Then we have some practical tips for students.

  • After entering, students can change in the locker rooms.
  • During the activity, all jewelry must come off. This prevents the risk to get caught in the holds.
  • All clothing pockets must be empty; items can fall down, get lost or broken. Falling items pose a hazard for the students on the ground.
  • Long hair must be tied into a ponytail, or otherwise may get caught in the belay device.

Once everyone is ready, students will enter the climbing area under the guidance of our instructor.

Triggerfinger is a competition that brings climbers together, where anyone can participate and the period in which many climbers will rise in level.

Important info with your booking

Important info with your booking

Education

Education

Have you booked an arrangement with us? Then we have some practical tips for students.

  • After entering, students can change in the locker rooms.
  • During the activity, all jewelry must come off. This prevents the risk to get caught in the holds.
  • All clothing pockets must be empty; items can fall down, get lost or broken. Falling items pose a hazard for the students on the ground.
  • Long hair must be tied into a ponytail, or otherwise may get caught in the belay device.

Once everyone is ready, students will enter the climbing area under the guidance of our instructor.

What does the instruction look like?

Know what to expect!

After a brief demonstration, the instructor will explain the steps of bouldering, belaying, climbing and/or speleo.

Climbing is a high risk sport and we require high concentration from the students during this instruction. Once the instruction is finished (about 10 min.), the students will start working independently under the supervision of our instructor. At the end of the lesson, the instructor will call the group back together and we will conclude together.

Note!
If it is a climbing class for elementary school students (or students with additional care needs) and there are no autobelays available at the facility, the educational institution should provide its own sufficient number of supervisors to belay the children. The ideal ratio is 1 supervisor to 3 students.

Note!
If a group is restless and dangerous situations arise as a result, we will speak to the teacher concerned and, where necessary, intervene ourselves. In extreme cases, we will be forced to stop the activity for the sake of student safety.

What does the instruction look like?

Know what to expect!

After a brief demonstration, the instructor will explain the steps of bouldering, belaying, climbing and/or speleo.

Climbing is a high risk sport and we require high concentration from the students during this instruction. Once the instruction is finished (about 10 min.), the students will start working independently under the supervision of our instructor. At the end of the lesson, the instructor will call the group back together and we will conclude together.

Note!
If it is a climbing class for elementary school students (or students with additional care needs) and there are no autobelays available at the facility, the educational institution should provide its own sufficient number of supervisors to belay the children. The ideal ratio is 1 supervisor to 3 students.

Note!
If a group is restless and dangerous situations arise as a result, we will speak to the teacher concerned and, where necessary, intervene ourselves. In extreme cases, we will be forced to stop the activity for the sake of student safety.

Preparation

This is what we expect from you.

  • In order for the instruction to run as smoothly and efficiently as possible, we kindly ask that you inform students in advance of the importance of our instruction.
  • Our instructors provide instruction during the activity. We would like to ask the instructor present to actively take care of order and quiet in the group, both during instruction and during climbing or other activity.
  • Absentee lists should be kept by yourself.
  • Please let us know immediately if there are students present with behavioral or health issues that require extra guidance or attention from us. If necessary, additional guidance will then be provided.
  • In case of missing material or damage by students, we will hold the school liable.
  • Valuables may be dropped off at the front desk at your own risk.
  • Neoliet is not responsible for theft or loss of student property.
  • Climbing is a high-risk sport. It is important that the the school, teachers, students .and their legal representatives are aware of this.
Preparation

This is what we expect from you.

  • In order for the instruction to run as smoothly and efficiently as possible, we kindly ask that you inform students in advance of the importance of our instruction.
  • Our instructors provide instruction during the activity. We would like to ask the instructor present to actively take care of order and quiet in the group, both during instruction and during climbing or other activity.
  • Absentee lists should be kept by yourself.
  • Please let us know immediately if there are students present with behavioral or health issues that require extra guidance or attention from us. If necessary, additional guidance will then be provided.
  • In case of missing material or damage by students, we will hold the school liable.
  • Valuables may be dropped off at the front desk at your own risk.
  • Neoliet is not responsible for theft or loss of student property.
  • Climbing is a high-risk sport. It is important that the the school, teachers, students .and their legal representatives are aware of this.
Book
  • A minimum number of 10 students is always quoted,
  • Rates are for up to 1½ hours per lesson. When you reserve longer than 1½ hours, we charge students double. When you reserve longer than 3 hours, we charge students triple etc.
Book
  • A minimum number of 10 students is always quoted,
  • Rates are for up to 1½ hours per lesson. When you reserve longer than 1½ hours, we charge students double. When you reserve longer than 3 hours, we charge students triple etc.
Change

Rescheduling is usually possible, but not always. We'll do our best for you, but please check our terms and conditions!

Have you booked an arrangement with us, but would like to make a change? Then please take into account the following conditions.

Changing date or time

  • Changing the date or time is only possible if we have enough place and staff, but of course we are happy to help. Please also note our cancellation policy if you can't make it. We would like to hear from you as soon as possible so we can help you as best we can.

Changing number of participants

  • Changes of single participants can be made in writing up to two business days before booking, however, we always apply the cancellation policy.
  • Does it involve a change of more than 3 students? If so, please let us know 7 days in advance, as we will need to provide an additional instructor.
Change

Rescheduling is usually possible, but not always. We'll do our best for you, but please check our terms and conditions!

Have you booked an arrangement with us, but would like to make a change? Then please take into account the following conditions.

Changing date or time

  • Changing the date or time is only possible if we have enough place and staff, but of course we are happy to help. Please also note our cancellation policy if you can't make it. We would like to hear from you as soon as possible so we can help you as best we can.

Changing number of participants

  • Changes of single participants can be made in writing up to two business days before booking, however, we always apply the cancellation policy.
  • Does it involve a change of more than 3 students? If so, please let us know 7 days in advance, as we will need to provide an additional instructor.
Cancel

Please notify us in a timely manner and avoid unnecessary costs.

Have you booked an activity with us, but want to cancel the booking? Then keep the following conditions in mind.

  • Cancellation of part or all of the package can be done without charge up to 21 days in advance, otherwise we are forced to charge the amount as per quote.
  • Cancellation of part or all of the package up to 14 days in advance is possible, but then 50% of the amount as per order confirmation/quotation will be charged.
  • If cancelled within 14 days, 100% will be charged as per order confirmation/quote.
  • No shows will be charged 100%.
Cancel

Please notify us in a timely manner and avoid unnecessary costs.

Have you booked an activity with us, but want to cancel the booking? Then keep the following conditions in mind.

  • Cancellation of part or all of the package can be done without charge up to 21 days in advance, otherwise we are forced to charge the amount as per quote.
  • Cancellation of part or all of the package up to 14 days in advance is possible, but then 50% of the amount as per order confirmation/quotation will be charged.
  • If cancelled within 14 days, 100% will be charged as per order confirmation/quote.
  • No shows will be charged 100%.
Pay
  • If you receive an invoice, we kindly ask you to pay it within the payment term of 30 days. If this does not happen, we will charge an administrative fee of € 35,- per reminder and may require payment in advance in the future.
  • A minimum of 10 students is always billed,
  • The number of reserved/offered students is always assumed. Will there be more? Then these will be billed as additional costs.
Pay
  • If you receive an invoice, we kindly ask you to pay it within the payment term of 30 days. If this does not happen, we will charge an administrative fee of € 35,- per reminder and may require payment in advance in the future.
  • A minimum of 10 students is always billed,
  • The number of reserved/offered students is always assumed. Will there be more? Then these will be billed as additional costs.
Safety

This is at the top of our priority list. And we do everything we can to ensure this.

Climbing is a high-risk sport. By booking a package, you agree to our house rules, safety rules, privacy terms and our terms and conditions.

It is your responsibility to inform all participants (or legal representatives of these participants) of your booking of these documents and the risks of the sport. Participants should realize that during the class, responsibility is transferred to them. Participants are responsible for their own safety and that of their climbing partner and must be aware of the risks that the sport of climbing may entail.

Safety

This is at the top of our priority list. And we do everything we can to ensure this.

Climbing is a high-risk sport. By booking a package, you agree to our house rules, safety rules, privacy terms and our terms and conditions.

It is your responsibility to inform all participants (or legal representatives of these participants) of your booking of these documents and the risks of the sport. Participants should realize that during the class, responsibility is transferred to them. Participants are responsible for their own safety and that of their climbing partner and must be aware of the risks that the sport of climbing may entail.

Agreement house rules and conditions

You automatically agree upon booking.

By booking a package at Klimcentrum Neoliet Heerlen, you have agreed to our house rules, safety, privacy- and terms and conditions. These can be downloaded at the top of this page and are available at any Neoliet establishment. In addition, these documents are included in the confirmation email and hang on the wall in every Neoliet climbing hall.

Opening hours

Monday
Tuesday, Thursday
Wednesday, Friday
Saturday, Sunday

18:00 - 22:30
16:00 - 22:30
13:00 - 22:30
09:00 - 17:00

Our gym

Neoliet Heerlen
Stadium Lane 52
6416 CS Heerlen

Neoliet Heerlen indoor climbing sports climbing wall bouldering climbing bouldering climbing hall children's party indoor climbing sports
Contact

045 542 43 58
heerlen@neoliet.nl

Agreement house rules and conditions

You automatically agree upon booking.

By booking a package at Klimcentrum Neoliet Heerlen, you have agreed to our house rules, safety, privacy- and terms and conditions. These can be downloaded at the top of this page and are available at any Neoliet establishment. In addition, these documents are included in the confirmation email and hang on the wall in every Neoliet climbing hall.

Neoliet Heerlen indoor climbing sports climbing wall bouldering climbing bouldering climbing hall children's party indoor climbing sports
Opening hours

Monday
Tuesday, Thursday
Wednesday, Friday
Saturday, Sunday

18:00 - 22:30
16:00 - 22:30
13:00 - 22:30
09:00 - 17:00

Our gym

Neoliet Heerlen
Stadium Lane 52
6416 CS Heerlen

Contact

045 542 43 58
heerlen@neoliet.nl

Opening hours

Monday
Tuesday, Thursday, Friday
Wednesday
Saturday, Sunday

18:00 - 22:30
16:00 - 22:30
13:00 - 22:30
09:00 - 17:00

Our gym

Neoliet Heerlen
Stadium Lane 52
6416 CS Heerlen

Neoliet Heerlen indoor climbing sports climbing wall bouldering climbing bouldering climbing hall children's party indoor climbing sports
Contact

045 542 43 58
heerlen@neoliet.nl