What about the free month?
After the indoor top-rope course, you will receive a free month of climbing as a gift. With this you can [...]
My child has a subscription. Is participation in a children's workshop free?
If your child trains with us with a direct debit subscription, they may participate in [...] for free.
Is it mandatory for children to wear a Neoliet youth team jersey?
Yes, within Neolite & Boulder it is mandatory for children to have a Neolite or Boulder [...].
Am I entitled to mileage reimbursement?
As an employee, you are entitled to mileage reimbursement if it has been agreed with your manager. Declare [...]
How many hours must I work to keep my staff subscription?
The staff subscription is linked to the number of hours worked per month, where you have the right [...]
How do I report a workplace incident?
Reporting a workplace incident is an important part of ensuring [...]
What are the emergency safety procedures?
The safety of our customers and employees is a top priority, and we have specific procedures [...]
What are the guidelines for using company computers and equipment?
The use of company computers and equipment is subject to specific guidelines to ensure security, productivity [...]
Who can I contact in case of technical problems?
If you are experiencing technical problems related to the POS, KISS, or other hardware or [...]
How can I reset my KISS password?
To reset your KISS password, you need to send an e-mail to your branch manager. In [...]